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🛡️Data Privacy & Consumer Trust
Privacy Policy
Aashish Namkeen Co. me hum aapki vyaktigat jaankari aur vishwas ko sarvopari maante hain. Yeh policy batati hai ki jab aap hamari website se namkeen order karte hain toh hum aapka data kaise collect, use aur protect karte hain.
📅 Last Updated: March 2026🇮🇳 DPDPA Act 2023 Compliant🔒 256-bit SSL Encrypted
📋Information We Collect🎯How We Use Your Information📲WhatsApp Communication & OTP Security💳Payment Security & Cash on Delivery (COD)🍪Cookies & Local Storage⚖️Your Rights & Data Deletion🏛️Grievance Officer & Official Contact
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1. Information We Collect
हम कौनसी जानकारी एकत्र करते हैं
Sirf wahi jaankari li jaati hai jo aapke fresh snacks doorstep par pahunchane ke liye zaroori hai.
- Personal Identification: Full Name and 10-digit WhatsApp Mobile Number.
- Delivery Address: Flat/House No., Building/Street, Locality/Landmark, City/Town, State, and 6-digit Pincode.
- Order History: Items selected, quantity, order value, payment preference (Cash on Delivery / UPI), and timestamp.
- Communication Data: Support queries, feedback, or delivery instructions provided via WhatsApp or website form.
- Device & Session Logs: Basic browser information, cookies, and local session tokens used strictly to keep your snack cart active.
🛡️Note: Hum kisi bhi customer ka Credit/Debit Card CVV, ATM Pin ya NetBanking password store nahi karte.
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2. How We Use Your Information
आपकी जानकारी का उपयोग कैसे होता है
Aapke data ka prayog authentic, fast aur fresh delivery suvidha ke liye kiya jaata hai.
- Order Processing & Dispatch: Namkeen ko fresh pack karke aapke diye gaye address par verified delivery partners dwara deliver karna.
- Real-time WhatsApp Notifications: Order confirmation, dispatch alert, and delivery tracking updates bhejne ke liye.
- Customer Care & Grievance: Jab aap support helpline par contact karte hain toh turant sahayata pradan karna.
- Quality & Service Improvement: Aapke shopping anubhav aur website speed ko behtar banane ke liye.
🛡️100% Privacy Guarantee: Hum aapka personal data kisi bhi 3rd-party advertising ya telemarketing company ko SELL ya SHARE NAHI karte.
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3. WhatsApp Communication & OTP Security
व्हाट्सएप सन्देश और ओटीपी सुरक्षा
Zero-spam policy. Sirf zaroori order updates aur one-time verification codes bheje jaate hain.
- OTP Verification: Account login aur order authentication ke liye 6-digit ka confidential code sirf aapke verified WhatsApp number par bheja jaata hai.
- Order Updates: Order book hone par receipt aur bill copy WhatsApp par bhej di jaati hai taaki aapke paas proof rahe.
- No Spam Assurance: Hum unwanted spam calls ya repetitive bulk promotion messages nahi bhejte.
- Opt-out Option: Aap kisi bhi samay WhatsApp par 'STOP' likhkar promotional alerts band karwa sakte hain.
🛡️Kripya apna 6-digit OTP kisi ke sath share na karein. Aashish Namkeen Co. staff kabhi aapse OTP ya bank details nahi mangta.
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4. Payment Security & Cash on Delivery (COD)
भुगतान सुरक्षा और कैश ऑन डिलीवरी
Full trust with Cash on Delivery and direct UPI payments.
- Cash on Delivery: Aap snack packet haath me milne ke baad delivery person ko cash pay kar sakte hain.
- UPI on Delivery: Deliver karte waqt aap official QR code scan karke Google Pay, PhonePe, Paytm ya kisi bhi BHIM UPI app se secure pay kar sakte hain.
- Zero Financial Risk: Website par direct card transactions ke bina bhi 100% seamless order ho jata hai.
🛡️Surakshit Kharidari: Har order ke sath official GST/Invoice receipt di jaati hai.
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6. Your Rights & Data Deletion
आपके कानूनी अधिकार और डेटा डिलीशन
Digital Personal Data Protection Act (DPDPA), 2023 ke tehat aapka pura adhikaar hai.
- Right to Access: Aap dekh sakte hain ki aapka kon sa address aur phone number save hai.
- Right to Correction: Aap '/account' dashboard par jakar apna naam, address ya email kabhi bhi update kar sakte hain.
- Right to Erasure (Data Delete): Agar aap chahte hain ki aapka account aur phone number hamare records se permanently hata diya jaye, toh aap hume email ya WhatsApp kar sakte hain.
🛡️Deletion Timeline: Data delete request milne ke 48 ghante ke andar aapka account aur saved address permanently delete kar diya jaata hai.
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7. Grievance Officer & Official Contact
शिकायत निवारण और आधिकारिक संपर्क
Kisi bhi sawal, data query ya privacy concern ke liye sidhe sampark karein.
- Company Name: Aashish Namkeen Co.
- Grievance Officer: Customer Redressal Team
- Official Email: Info@aashishnamkeenco.shop
- Helpline / WhatsApp: +91 75799 65508
- Registered Office: RZG116, DDA Park Road, Rajnagar Part II, Palam, New Delhi 110077
- Working Hours: Monday to Saturday (9:00 AM – 8:00 PM IST)
🛡️Response Guarantee: Hum sabhi privacy aur order sambandhit shikayaton ka jawab 24 ghante ke bheetar dete hain.
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Koi Sawal Ya Privacy Concern Hai?
Hamari customer redressal team aapki sahayata ke liye hamesha tatpar hai. Aap direct WhatsApp par hume message kar sakte hain ya email bhej sakte hain.